Contact support
Email support@automationfixation.com and include:
- Your iPad model and iPadOS version
- The Boba Days version shown in the App Store
- What you were doing before the problem occurred
- The wording of any error message
- A screenshot, if it helps explain the issue
Do not send passwords, Apple Account verification codes or payment-card details.
Purchase help
My Diamond purchase did not appear
- Confirm that Apple shows the purchase as completed rather than pending or cancelled.
- Fully close and reopen Boba Days. The game checks verified purchase history when it starts and can recover a completed delivery.
- Confirm that the device is connected to the internet.
- If the Diamonds still do not appear, contact support with the approximate purchase time, Diamond pack and Apple transaction information available from your receipt. Do not send payment-card details.
I cancelled a purchase
A cancelled purchase does not add Diamonds and does not charge through Boba Days. You can return to the currency store and try again later.
I want a refund
Payments and refund requests are handled by Apple. Visit reportaproblem.apple.com and sign in with the Apple Account used for the purchase.
Save data
Boba Days currently stores progress locally on the device. Deleting the app and its data may remove game progress. Avoid deleting the app as a troubleshooting step unless you are prepared to start again.
Privacy
Read the Boba Days Privacy Policy.
Contact details
- Email: support@automationfixation.com
- Response language: English
- Service: Boba Days
- Location: Australia